FAQs

Shipping may take up to 7 business days or more, not limited to specific days or times, it may take longer, we will notify the customer if there is any news or problem with their order. If you have paid by credit card, read the conditions applicable to it.

We are not responsible for delays in returning your order, nor are we responsible for the loss of your package after it has been returned to the shipping company. The delivery time for a return depends on the shipping company, not on us.

For more information, you can email us at info@theperfumecabin.com

For more information press HERE

Refund Policy HERE

Shipping Policy HERE

Order received broken or spilled:If your order has come broken or spilled, you have 3 business day from the day you received the package to start the claim, start a claim at info@theperfumecabin.com, Please take photos before opening the box, showing the wet parts before removing the perfume from the shipping box, after we receive the claim, it will go through an inspection to determine the authenticity of the claim may take up to 31 business days after we respond to you that your claim is under review. If we determine that your product has been damaged before receiving it, you will be fully refunded, including shipping costs. You are responsible for the disposal of the broken product.

You can read or Refun POLICY HERE

Before purchasing we recommend reviewing all the ingredients of the product, and consulting with your doctor, you agree to release us from liability for any allergy, damage, or condition developed by the use of our product. We recommend to consult with your doctor about how to proceed.

We do not recommend the use of our product in pregnant women, unless you have reviewed the ingredients and your doctor has allowed it, we are not responsible or liable for any damage caused by the use of our products.

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Please email us at info@theperfumecabin.com for more help. It may take 31 days or more to responde.