FAQs

Order processing and shipping can take up to 7 business days or more, depending on product availability, payment verification, weather conditions, or courier delays. If there is any issue or delay, we will notify you via email.

For returns, the delivery time is based entirely on the courier used. We are not responsible for delays or loss of packages once they have been handed over to the shipping carrier for return.

For more details, please review our Shipping Policy and Refund Policy.

If your order arrives damaged or spilled, you must file a claim within 3 business days of delivery. Please:

of the package before opening it, showing any affected areas.

at info@theperfumecabin.com with your order number and attach the photos.

Once we receive your claim, we will begin an inspection process which may take up to 31 business days. If we confirm that the damage occurred prior to delivery, you will be issued a full refund including shipping costs. You are responsible for safely disposing of any damaged products.

To request a return, contact us within 3 business days of receiving your order. If you paid with Klarna, you have up to 14 days from delivery, as long as the product is unused and sealed.

Email us at info@theperfumecabin.com with your order number and reason for return. Our support team will review your case and provide instructions.

For more details, please see our Refund Policy.

Before purchasing, please carefully review the list of ingredients for each product and consult your doctor if needed. By purchasing from us, you agree that The Perfume Cabin LLC is not responsible for any allergic reactions, skin irritation, or health issues resulting from the use of our products.

If you experience any discomfort, stop using the product immediately and consult a healthcare professional.

We do not recommend using our products while pregnant unless you’ve reviewed the ingredients with your doctor and received medical approval. The Perfume Cabin LLC is not liable for any effects related to product use during pregnancy.

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If your question isn’t listed above, feel free to reach out directly.

📧 Contact us anytime at info@theperfumecabin.com — we’re happy to help.