Shipping policy

Shipping Policy

Effective Date: 4/12/2025

We recommend that you read our full [Terms of Service] before placing an order.

This Shipping Policy explains how The Perfume Cabin LLC handles order fulfillment, delivery, delays, cancellations, and shipping-related concerns when you shop at theperfumecabin.com.

1. Estimated Delivery Times

We strive to process and deliver your order within the estimated timeframe. However, shipping may take up to 7 business days or more, depending on your location and external factors such as:

  • Delays caused by couriers

  • Customs clearance (for international orders)

  • Weather or operational disruptions

If we foresee any delay, we will make reasonable efforts to notify you by email.

2. Delivery Limitations

  • We do not ship to P.O. Boxes or APO/FPO addresses within the United States.

  • Tracked packages that cannot be delivered due to absence or incorrect information may be:

    • Reshipped at your expense, or

    • Canceled (with no guarantee of refund)

If you require specific delivery dates or conditions, please email us before placing your order at info@theperfumecabin.com.

3. Credit Card Orders & Fraud Prevention

If you pay by credit card, your order may be delayed while we verify that your payment was legitimate and not fraudulent. In some cases, we may:

  • Contact you for identity verification

  • Wait to confirm the card is not flagged or canceled

This process ensures we protect all parties involved from fraudulent activity.

4. Order Cancellations

Orders may only be canceled before a shipping label is generated.

  • If canceled on time: A full refund will be issued.

  • If the order has shipped: We cannot guarantee cancellation or refund.

To request cancellation, email us immediately at info@theperfumecabin.com with your order number.

5. Chargebacks & Payment Claims

If your bank files a claim, initiates a chargeback, or withdraws funds from our account after an order has been delivered or shipped, The Perfume Cabin LLC reserves the right to:

  • Reclaim the balance via a different payment method

  • Sell the unpaid balance to a debt collector

  • Initiate legal action to recover losses

If legal action is taken, you (the customer) are responsible for all costs incurred by us, including attorney fees, investigation costs, and court-related expenses.

6. Contact Us

If you have any shipping-related questions or issues, we are here to help.

📧 Email: info@theperfumecabin.com