Terms of service
Terms of Service
Last Updated: July 9, 2026
Welcome to The Perfume Cabin LLC. This website is operated by The Perfume Cabin LLC, also doing business as Cabin Parfums. Throughout these Terms of Service, “The Perfume Cabin,” “we,” “us,” and “our” refer to The Perfume Cabin LLC.
By accessing our website, browsing our products, creating an account, placing an order, submitting content, or using any service offered through our website, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, Refund Policy, and any other policy posted on our website. If you do not agree, please do not use our website or purchase our products.
These Terms apply to purchases made through our website and any online service we operate. Additional terms may apply to in-person events, pop-up sales, wholesale arrangements, promotions, or third-party marketplaces.
1. About Our Products
The Perfume Cabin sells fragrance products intended for external, personal use only. Our products are cosmetic fragrance products and are not intended to diagnose, treat, cure, prevent, or relieve any disease, medical condition, skin condition, or health concern.
You should use our products only as directed. Do not ingest our products. Avoid contact with eyes, mucous membranes, broken skin, irritated skin, and sensitive areas. Keep products away from children and pets. Store products in a cool, dry place away from heat, sunlight, open flames, and ignition sources.
Fragrance preferences and fragrance performance vary from person to person. A fragrance may smell different depending on skin chemistry, environment, application method, storage conditions, and individual sensitivity.
2. Designer-Inspired and Comparative References
Some of our products may be described as inspired by, comparable to, or similar in scent profile to well-known designer or niche fragrances. These references are used for identification, comparison, and customer education only.
The Perfume Cabin LLC is an independent company. We are not affiliated with, sponsored by, endorsed by, licensed by, or connected to any designer brand, fragrance house, trademark owner, celebrity brand, or manufacturer that may be referenced on our website.
All third-party brand names, trademarks, logos, trade dress, copyrights, and product names belong to their respective owners. Any mention of a third-party fragrance is intended only to help customers understand the general scent family or inspiration. Our products are not the original designer products, are not exact copies, and should not be confused with the original brands.
Customers should not represent our products as original designer products or resell them in a misleading way.
3. Product Information, Images, and Availability
We make reasonable efforts to display product names, descriptions, scent notes, ingredients, prices, images, sizes, availability, and other details accurately. However, we do not guarantee that all website content will always be error-free, complete, current, or identical to the product as received.
Product images, lifestyle images, mockups, enhanced photos, artificial intelligence-assisted images, or promotional graphics may be used for illustration and marketing. The actual product packaging, color, label placement, bottle appearance, or presentation may vary slightly.
If we discover an error in price, product information, availability, promotion, or shipping calculation, we reserve the right to correct the error, cancel the affected order, or contact you for instructions. If your order is canceled after payment has been collected and before fulfillment, we will issue a refund to the original payment method.
Products may be discontinued, limited, restocked, reformulated, renamed, or changed at any time without prior notice.
4. Allergies, Sensitivities, and Safe Use
Fragrance products may cause irritation, allergic reactions, headaches, respiratory discomfort, staining, or sensitivity in some individuals. Before using a product fully, we recommend testing a small amount first and discontinuing use immediately if irritation or discomfort occurs.
It is your responsibility to review product information, ingredient information, warnings, and directions before use. If you have allergies, fragrance sensitivities, asthma, skin conditions, pregnancy-related concerns, medical concerns, or any uncertainty about whether a product is suitable for you, consult a qualified healthcare professional before use.
If you experience a serious reaction or adverse event, stop using the product immediately and seek medical advice. You may also contact us at info@theperfumecabin.com so we can review the issue.
Nothing in these Terms is intended to limit any rights you may have under applicable consumer product safety laws.
5. Eligibility and Age Requirements
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from our website without the involvement of a parent or legal guardian.
Our website and products are not directed to children. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.
6. Personal Use; No Unauthorized Resale
Unless we agree otherwise in writing, products purchased from The Perfume Cabin are intended for personal use only and not for resale, relabeling, repackaging, duplication, reverse engineering, or commercial distribution.
We reserve the right to refuse, limit, or cancel orders that appear to be placed by unauthorized resellers, bots, competitors, marketplaces, or purchasers who may misuse our products, brand, content, or intellectual property.
7. Accounts and Customer Information
You agree to provide accurate, current, and complete information when placing an order, creating an account, contacting us, or signing up for any service.
You are responsible for maintaining the confidentiality of your account login information and for all activity under your account. Notify us immediately if you believe your account has been accessed without authorization.
We are not responsible for delays, failed deliveries, incorrect shipments, or lost communications caused by inaccurate information provided by you.
8. Orders, Payment, and Order Acceptance
All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, discounts, taxes, and shipping charges may change at any time.
Placing an order does not guarantee acceptance. We reserve the right to accept, refuse, limit, verify, or cancel any order for any lawful reason, including suspected fraud, payment issues, inventory errors, pricing errors, shipping restrictions, abusive conduct, policy violations, or unauthorized resale activity.
An order is accepted when we confirm the order and begin fulfillment. Payment authorization or payment capture alone does not guarantee that an order has been accepted.
By placing an order, you represent that you are authorized to use the payment method provided and that the billing and shipping information you provide is accurate.
9. Fraud Prevention and Verification
We may use fraud-prevention tools, payment-provider review, address verification, identity verification, order-risk review, or manual review before fulfilling an order.
If an order appears suspicious, high-risk, inconsistent, incomplete, or potentially unauthorized, we may contact you for additional verification. Failure to complete verification may result in delay or cancellation.
If we cancel an order due to suspected fraud or inability to verify the order, we will issue any required refund to the original payment method, unless prohibited by law or payment-provider rules.
10. Right to Refuse Service
We reserve the right to refuse service, cancel orders, limit quantities, suspend accounts, block access, or decline future transactions when permitted by law.
Reasons may include, but are not limited to: suspected fraud, unauthorized resale, abusive or threatening behavior, repeated payment disputes, chargeback abuse, false claims, policy violations, misuse of our website, infringement of our intellectual property, attempts to interfere with our business, or legal/shipping restrictions.
If we cancel an order that has not been fulfilled and payment has been collected, we will issue a refund to the original payment method as required by law and applicable payment-provider rules.
11. Shipping and Delivery
Shipping timelines shown on our website, at checkout, or in communications are estimates unless expressly stated otherwise. We make reasonable efforts to process and ship orders within the stated timeframe.
Delivery may be affected by carrier delays, weather, incorrect addresses, holidays, operational issues, security reviews, customs, or events outside our control.
If we cannot ship within the timeframe promised, or if no timeframe was promised and shipment will be delayed beyond the period required by applicable law, we will take steps required by law, which may include notifying you, offering you the choice to accept the delay, or canceling the order for a refund.
You are responsible for providing a complete, correct, and secure shipping address. We are not responsible for delays or failed delivery caused by incorrect or incomplete address information provided by you.
We may refuse to ship to certain addresses, including P.O. boxes, freight forwarders, hotels, temporary addresses, high-risk locations, or addresses that carriers cannot service.
12. Lost, Stolen, Delayed, or Damaged Packages
Once a package is handed to the carrier, carrier transit and delivery timing are generally outside our control. However, we will handle shipping problems in a reasonable manner and in accordance with applicable law, carrier rules, and our posted policies.
If tracking shows a package was delivered but you did not receive it, contact us promptly at info@theperfumecabin.com. We may ask you to confirm your address, check with household members or neighbors, contact the carrier, file a carrier claim, or provide documentation.
If an item arrives damaged, leaking, broken, incorrect, or materially different from what you ordered, you must contact us within 3 business days of delivery and provide your order number, photos of the package, photos of the product, and a description of the issue.
We may offer a replacement, refund, store credit, or other resolution depending on the circumstances, product availability, evidence provided, and applicable law.
13. Cancellations and Order Changes
You may request cancellation or changes by emailing info@theperfumecabin.com as soon as possible with your order number.
Cancellations and changes are not guaranteed. Once an order has entered fulfillment, a shipping label has been created, or the order has shipped, we may not be able to cancel or change it.
If a cancellation is approved before fulfillment, we will issue a refund to the original payment method.
14. Returns and Refunds
Because fragrance products are personal-use cosmetic items, we accept returns only under limited conditions.
To request a return, contact us at info@theperfumecabin.com within 3 business days of delivery unless a longer period is required by law or by an applicable payment-provider rule.
To be eligible for a standard return, the product must be unused, unopened, sealed, untampered with, and in its original packaging. Opened, used, sprayed, damaged, altered, or tampered products are not eligible for return unless the product arrived damaged, defective, incorrect, or otherwise qualifies for a legally required remedy.
Fragrance preference is subjective. We do not accept returns or exchanges simply because you do not like the scent, the scent smells different on your skin, the scent does not last as long as expected, or the scent does not match your personal preference.
Return shipping is the customer’s responsibility unless the return is due to our error, a confirmed damaged item, a confirmed incorrect item, or another situation where we are required to cover return shipping.
Unauthorized returns may be refused. Products sent back without approval may not be refunded.
After we receive an approved return, we will inspect it. Refunds are typically processed within 10 business days after inspection is completed, although unusual cases may take longer. Refunds are issued to the original payment method unless otherwise required by the payment provider or applicable law. Your bank, card issuer, or payment provider may take additional time to post the refund.
Original shipping charges are non-refundable unless the refund is due to our error, confirmed product damage, or another legally required reason.
If a return is rejected after inspection, we may offer to ship the item back to you at your expense or dispose of it. If you do not respond within 14 days after we notify you that a return was rejected, we may dispose of the item without issuing a refund.
15. Payment Disputes and Chargebacks
We want the opportunity to resolve any issue with your order. If you believe there is a problem with your purchase, please contact us first at info@theperfumecabin.com with your order number and a description of the issue.
Nothing in these Terms limits any rights you may have under applicable law or payment-card rules to dispute a charge with your bank, card issuer, or payment provider.
If we receive a payment dispute, chargeback, reversal, or claim, we reserve the right to respond with order records, tracking information, delivery confirmation, communications, fraud-prevention information, product photos, policy records, and any other evidence available to us.
If a chargeback, payment reversal, or refund claim is fraudulent, abusive, false, or unsupported, we reserve the right to pursue any lawful remedies available to us, including refusing future service, recovering amounts owed, reporting suspected fraud, or taking legal action where appropriate.
We will not charge an alternate payment method without your authorization unless permitted by applicable law and payment-provider rules.
16. Promotions, Discount Codes, and Gift Offers
Promotions, discount codes, bundles, free gifts, limited-time offers, and sale pricing may be changed, limited, or discontinued at any time.
Promotions may not be combined unless expressly stated. Discount codes have no cash value and may be limited by product, date, customer, quantity, or order value.
If a promotion, price, or discount is posted in error, we reserve the right to correct the error or cancel affected orders.
17. SMS/MMS Text Messaging Terms
If you sign up for SMS or MMS messages from The Perfume Cabin, you agree to receive recurring automated marketing and transactional text messages at the phone number you provide. Consent to receive marketing texts is not required to make a purchase.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP, CANCEL, UNSUBSCRIBE, END, or QUIT, or by contacting us at info@theperfumecabin.com. After you opt out, you may receive one final message confirming your opt-out.
You agree to provide only a phone number that you own or are authorized to use. If your number changes or is reassigned, you agree to notify us.
Our use of your information for SMS/MMS messaging is also governed by our Privacy Policy.
18. Email Marketing
By submitting your email address, creating an account, placing an order, or subscribing to our email list, you may receive transactional emails and, if you opt in, marketing emails.
You may unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us. You may still receive transactional emails related to orders, customer service, policy updates, security, or legal notices.
19. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
20. User Reviews, Testimonials, Photos, and Submitted Content
If you submit reviews, testimonials, comments, photos, videos, social media tags, feedback, ideas, or other content to us or about our products, you represent that the content is truthful, based on your honest experience, and that you have the right to submit it.
You grant The Perfume Cabin LLC a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, distribute, edit, adapt, publish, and share that content for business, marketing, advertising, customer service, and promotional purposes in any media.
We may moderate or remove content that is fake, misleading, unlawful, abusive, obscene, harassing, infringing, spam, unrelated, private, confidential, or otherwise inappropriate.
We do not prohibit honest reviews or truthful opinions about our products, services, or business. However, you may not submit false reviews, fake testimonials, reviews written by someone who did not use the product, or reviews that fail to disclose a material connection when disclosure is required.
If you submit ideas, suggestions, product names, fragrance concepts, marketing ideas, or other feedback, you agree that we may use them without compensation or obligation to you unless we have a separate written agreement.
21. Intellectual Property
All content on our website, including text, product names, product descriptions, images, graphics, logos, videos, designs, layout, icons, branding, and other materials, is owned by The Perfume Cabin LLC or used with permission.
You may not copy, reproduce, modify, distribute, scrape, download, republish, sell, exploit, imitate, or use our website content, product images, brand identity, packaging, descriptions, or materials without our prior written permission.
The Perfume Cabin, Cabin Parfums, our logos, slogans, trade dress, product names, and related branding may be trademarks or protected business assets of The Perfume Cabin LLC. Unauthorized use is prohibited.
22. Prohibited Uses
You agree not to use our website, products, content, or services for any unlawful, fraudulent, abusive, harmful, or unauthorized purpose.
You may not:
-
violate any law or regulation;
-
infringe our intellectual property or the rights of others;
-
submit false, misleading, or fraudulent information;
-
interfere with website security or functionality;
-
use bots, scrapers, crawlers, or automated tools without permission;
-
attempt to access another user’s account;
-
upload malware or harmful code;
-
harass, threaten, defame, or abuse us, our team, or other customers;
-
misuse discounts, promotions, returns, refunds, or chargeback processes;
-
resell our products without permission;
-
represent our products as designer originals or affiliated with designer brands.
We reserve the right to suspend or terminate access to our website or services for violations of this section.
23. Third-Party Services and Links
Our website may use or link to third-party platforms, apps, payment processors, shipping carriers, marketing tools, analytics providers, social media platforms, and other services.
We are not responsible for third-party websites, policies, actions, errors, delays, outages, data practices, or services. Your use of third-party services may be governed by their own terms and privacy policies.
24. Disclaimer of Warranties
To the fullest extent permitted by law, our website, products, content, and services are provided “as is” and “as available.”
We do not guarantee that our website will be uninterrupted, secure, error-free, current, or free of viruses or harmful components.
Except as expressly stated by us in writing, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.
Some jurisdictions do not allow limitations on implied warranties, so some limitations may not apply to you.
25. Limitation of Liability
To the fullest extent permitted by law, The Perfume Cabin LLC and its owners, members, employees, contractors, suppliers, service providers, affiliates, and representatives will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of our website, products, or services.
This includes, but is not limited to, loss of profits, loss of revenue, loss of data, business interruption, replacement costs, personal inconvenience, emotional distress, or other intangible losses.
To the fullest extent permitted by law, our total liability for any claim related to a product or order will not exceed the amount you paid to The Perfume Cabin LLC for the specific product or order giving rise to the claim.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.
26. Indemnification
You agree to indemnify, defend, and hold harmless The Perfume Cabin LLC and its owners, members, employees, contractors, suppliers, service providers, affiliates, and representatives from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorney’s fees, arising from your violation of these Terms, misuse of our website or products, infringement of any rights, fraudulent conduct, unauthorized resale, or violation of law.
27. Force Majeure
We are not responsible for delays, failures, or inability to perform caused by events outside our reasonable control. This may include carrier delays, supply shortages, natural disasters, severe weather, labor disputes, power outages, cyberattacks, platform outages, payment-processor issues, government action, war, terrorism, public health emergencies, or other events beyond our control.
28. Dispute Resolution, Arbitration, Class Action Waiver, and Governing Law
Please contact us first at info@theperfumecabin.com so we can try to resolve any issue informally.
To the fullest extent permitted by law, any dispute, claim, or controversy arising from or relating to these Terms, our website, your order, or your relationship with The Perfume Cabin LLC will be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring an individual claim in small claims court if the claim qualifies.
You and The Perfume Cabin LLC agree to waive the right to a jury trial and the right to participate in a class action, class arbitration, private attorney general action, or representative action, to the fullest extent permitted by law.
The arbitration will be conducted in English under the rules of the American Arbitration Association or another mutually agreed arbitration provider. Unless otherwise required by law, arbitration will take place in Georgia, USA, or remotely by phone, video, or written submissions.
These Terms and any disputes will be governed by the laws of the State of Georgia, USA, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.
Nothing in this section prevents either party from seeking emergency or temporary relief for intellectual property infringement, fraud, unauthorized access, or misuse of confidential information.
If any part of this arbitration agreement or class action waiver is found unenforceable, the unenforceable part will be severed to the extent permitted by law, and the remaining provisions will remain in effect.
29. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last Updated” date above.
Changes are effective when posted unless a later effective date is stated. Your continued use of our website or services after changes are posted means you accept the updated Terms.
If you do not agree to the updated Terms, you must stop using our website and services.
30. Severability
If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed if necessary. The remaining provisions will remain valid and enforceable.
31. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other posted policies, make up the entire agreement between you and The Perfume Cabin LLC regarding your use of our website and online purchases.
If there is a conflict between these Terms and a more specific policy posted on our website, the more specific policy will control for that topic unless stated otherwise.
32. Contact Us
For questions about these Terms, your order, returns, shipping, product concerns, or customer support, contact us at:
The Perfume Cabin LLC
Email: info@theperfumecabin.com
We will make reasonable efforts to respond to customer service inquiries promptly.