Privacy policy

Privacy Policy

Effective Date: 07/09/2026

The Perfume Cabin LLC (“The Perfume Cabin,” “we,” “us,” or “our”) operates the website located at theperfumecabin.com and provides related products and services, including online sales, customer support, marketing communications, pop-up/event sales, and related business operations (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, make a purchase, create an account, sign up for marketing, communicate with us, interact with our content, attend an event, or otherwise use our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. Depending on where you live, you may have specific privacy rights described below.

1. Personal Information We Collect

We may collect personal information directly from you, automatically from your browser or device, and from third parties.

A. Information You Provide Directly

We may collect information you provide to us, including:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Account login information, if you create an account

  • Order details and purchase history

  • Payment confirmation details

  • Customer service messages

  • Product reviews

  • Survey responses

  • Marketing preferences

  • Information submitted through forms on our website

  • Information provided during pop-up events, markets, or in-person sales

  • Any other information you choose to provide

B. Order, Payment, and Transaction Information

When you place an order or attempt to make a purchase, we may collect order-related information, including:

  • Products purchased, viewed, returned, exchanged, or considered

  • Cart and checkout details

  • Shipping and delivery information

  • Billing details

  • Payment method type

  • Transaction status

  • Refund, return, or exchange information

  • Fraud-prevention and risk-screening information

We do not intentionally collect or store full payment card numbers. Payment information is processed by third-party payment processors and commerce platforms.

Depending on the payment method you select, your information may be processed by providers such as Shopify Payments, Shop Pay, PayPal, Klarna, Afterpay, Square, Cash App, Zelle, banks, card networks, or other payment providers we may use.

C. Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Products viewed

  • Search terms

  • Clicks and interactions

  • Cart activity

  • Checkout activity

  • Purchase events

  • Approximate location

  • Cookie identifiers

  • Advertising identifiers

  • Session information

  • Date and time of visits

  • Website performance data

  • Email or advertisement interaction data

  • Other usage, analytics, and diagnostic information

This information may be collected through cookies, pixels, tags, server logs, software development kits, local storage, and similar technologies.

D. Information From Third Parties

We may receive personal information from third parties, including:

  • Shopify and related Shopify services

  • Payment processors

  • Shipping and fulfillment providers

  • Advertising platforms

  • Analytics providers

  • Email and SMS marketing platforms

  • Social media platforms

  • Fraud prevention and security providers

  • Customer service tools

  • Pop-up/event sales tools

  • App providers and business service providers

  • Other partners that help us operate, market, or improve our business

This information may include contact details, order details, purchase history, marketing engagement, advertising attribution data, fraud signals, technical identifiers, and other information needed to operate our business.

2. How We Use Personal Information

We may use personal information for the following purposes:

  • To operate our website and Services

  • To process, fulfill, ship, and deliver orders

  • To process payments, refunds, returns, and exchanges

  • To provide customer support

  • To manage customer accounts

  • To communicate with you about orders, products, services, events, and policies

  • To send marketing emails, text messages, promotions, and offers, where permitted

  • To personalize your shopping experience

  • To show advertisements and measure advertising performance

  • To analyze website traffic and customer behavior

  • To understand product interest and customer preferences

  • To improve our website, products, services, marketing, and customer experience

  • To detect, prevent, and investigate fraud, chargebacks, abuse, and security incidents

  • To verify transactions and prevent unauthorized activity

  • To comply with legal, tax, accounting, and regulatory obligations

  • To enforce our Terms of Service and other policies

  • To protect our rights, property, customers, business, and third parties

  • For any other purpose disclosed to you at the time of collection or with your consent

3. Cookies, Pixels, Analytics, and Advertising Technologies

We use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to operate our website, remember preferences, analyze performance, improve our Services, and support marketing and advertising.

These technologies may be provided by us, Shopify, third-party apps, or advertising and analytics partners. These partners may include platforms such as Meta/Facebook, Instagram, TikTok, Google, Pinterest, email/SMS marketing providers, analytics providers, affiliate or advertising networks, and similar partners, depending on the tools we use from time to time.

These technologies may collect or receive information such as:

  • Pages viewed

  • Products viewed

  • Items added to cart

  • Checkout activity

  • Purchase events

  • Search terms

  • IP address

  • Browser and device information

  • Cookie IDs and advertising IDs

  • Approximate location

  • Referral source

  • Interaction with ads, emails, or text messages

  • Hashed contact information, such as hashed email address or phone number, where permitted

  • Other online activity and usage data

We may use this information to:

  • Measure website traffic and performance

  • Understand how customers use our website

  • Improve our products and customer experience

  • Create and measure advertising audiences

  • Retarget visitors with relevant ads

  • Measure ad conversions and campaign performance

  • Prevent fraud and protect website security

  • Personalize website content or marketing, where permitted

Some of these activities may be considered “targeted advertising,” “sharing,” or “sale” of personal information under certain U.S. state privacy laws, even when no money is exchanged.

4. Cookie, Pixel, and Tracking Choices

You may manage certain cookie and tracking preferences through your browser settings, device settings, our cookie banner, privacy tools we make available, and third-party platform settings.

Please note that some choices are browser-specific or device-specific and may need to be repeated if you use a different browser, use a different device, use a different account, clear your cookies, or update your settings.

We will make commercially reasonable efforts to honor valid consent choices, opt-out requests, and legally recognized browser-based privacy signals, such as Global Privacy Control, where required by applicable law and where technically feasible.

Because some cookies, pixels, tags, apps, integrations, and third-party technologies are provided or controlled by third parties, including e-commerce platforms, advertising platforms, analytics providers, payment processors, browsers, devices, and app providers, we cannot guarantee that every third-party technology will recognize or respond to every browser, device, or platform-level privacy setting in the same way.

Where we become aware that a third-party tool, app, pixel, or integration does not operate consistently with our privacy settings, legal obligations, or disclosed privacy practices, we may take reasonable steps to review, disable, modify, replace, or remove that technology.

Disabling or rejecting certain cookies or tracking technologies may affect website functionality, personalization, analytics, advertising measurement, or your shopping experience.

This section does not limit any privacy rights you may have under applicable law.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

A. Service Providers and Vendors

We may share personal information with companies that help us operate our business, including:

  • Website hosting providers

  • Shopify and related commerce tools

  • Payment processors

  • Shipping and fulfillment companies

  • Email and SMS marketing providers

  • Customer service platforms

  • Analytics providers

  • Advertising platforms

  • Fraud prevention providers

  • IT, security, and business operations providers

  • Accountants, lawyers, insurers, and professional advisors

  • App providers and other business service providers

These providers may use personal information to perform services for us and as otherwise permitted by their agreements, privacy policies, or applicable law.

B. Advertising and Analytics Partners

We may disclose information to advertising and analytics partners to help us understand website activity, measure ads, create audiences, deliver personalized ads, and improve marketing performance.

Depending on applicable law, this may be considered “sharing,” “targeted advertising,” or “sale” of personal information.

C. Payment, Shipping, and Fulfillment Partners

We may disclose personal information to payment processors, banks, card networks, shipping providers, fulfillment partners, delivery services, and other parties involved in processing, fulfilling, delivering, returning, or refunding your order.

D. Legal, Safety, and Business Purposes

We may disclose personal information:

  • To comply with laws, subpoenas, court orders, or legal processes

  • To respond to lawful requests by public authorities

  • To enforce our Terms of Service and other policies

  • To protect our rights, customers, employees, property, and business

  • To detect, prevent, or investigate fraud, security incidents, or illegal activity

  • To prevent chargebacks, abuse, or unauthorized transactions

  • In connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction

E. With Your Consent

We may disclose personal information when you direct us to do so, authorize us to do so, or otherwise provide consent.

6. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

However, certain advertising, analytics, retargeting, and measurement activities may be considered a “sale,” “sharing,” or “targeted advertising” under some U.S. state privacy laws because information may be disclosed to advertising or analytics partners to show personalized ads or measure advertising performance.

Depending on your location, you may have the right to opt out of:

  • The sale of personal information

  • The sharing of personal information

  • Targeted advertising

  • Certain profiling activities

You may exercise these rights by using our Your Privacy Choices or Do Not Sell or Share My Personal Information link, if available, or by contacting us at:

Email: info@theperfumecabin.com

We also honor Global Privacy Control signals where required by applicable law and technically feasible.

7. Email and SMS Marketing

If you sign up for email or SMS marketing, we may use your contact information to send promotions, product updates, abandoned cart reminders, event announcements, special offers, and other marketing messages.

You may unsubscribe from marketing emails by using the unsubscribe link in our emails. You may opt out of SMS messages by replying “STOP” or following the instructions provided in the message.

Even if you opt out of marketing, we may still send transactional or service-related messages, such as:

  • Order confirmations

  • Shipping updates

  • Delivery notices

  • Customer service responses

  • Return or refund communications

  • Policy updates

  • Security notices

If you interact with our emails, text messages, advertisements, or marketing campaigns, we and our marketing providers may collect information about those interactions, such as whether you opened a message, clicked a link, viewed a product, added an item to your cart, or completed a purchase.

8. Reviews, Social Media, and User Content

If you submit a product review, comment, photo, message, tag, testimonial, or other content to us or interact with us on social media, we may collect and use that information to respond to you, improve our products, promote our Services, or display the content where permitted.

If you post publicly about The Perfume Cabin or tag our brand, your post may be visible to others according to the privacy settings of the platform you use. We are not responsible for the privacy practices of third-party social media platforms.

9. Fraud Prevention and Security

We may use personal information to detect, prevent, and investigate fraud, unauthorized transactions, chargebacks, suspicious activity, abuse, misuse of promotions, account misuse, and security incidents.

We may disclose relevant information to payment processors, fraud prevention providers, banks, card networks, law enforcement, legal advisors, or other parties where we believe it is necessary to protect our business, customers, rights, property, or the rights and safety of others.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Providing products and services

  • Maintaining customer accounts

  • Processing orders, returns, refunds, and exchanges

  • Providing customer support

  • Sending marketing, unless you opt out

  • Maintaining business records

  • Preventing fraud and security incidents

  • Complying with legal, tax, accounting, and regulatory obligations

  • Resolving disputes

  • Enforcing agreements and policies

Retention periods may vary depending on the type of information, the reason it was collected, and our legal or business obligations.

We may retain certain records even after a deletion request where permitted or required by law, including for tax, accounting, fraud prevention, dispute resolution, security, legal compliance, or business recordkeeping purposes.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission, processing, or storage is completely secure. We cannot guarantee absolute security of personal information.

You are responsible for keeping your account login information confidential and for using secure networks and devices when interacting with our Services.

12. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We do not knowingly sell or share personal information of individuals under 16.

If you believe a child has provided personal information to us, please contact us at info@theperfumecabin.com, and we will take appropriate steps to delete the information where required by law.

13. Your Privacy Rights

Depending on where you live, you may have some or all of the following privacy rights:

  • Right to know or access the personal information we collect about you

  • Right to request deletion of personal information

  • Right to request correction of inaccurate personal information

  • Right to receive a copy of your personal information

  • Right to opt out of sale, sharing, targeted advertising, or certain profiling

  • Right to limit the use or disclosure of sensitive personal information, where applicable

  • Right to withdraw consent, where processing is based on consent

  • Right to appeal a denied privacy request, where applicable

  • Right not to be discriminated against for exercising privacy rights

To exercise privacy rights, contact us at:

Email: info@theperfumecabin.com

We may need to verify your identity before fulfilling certain requests. We may ask you to provide information that allows us to reasonably verify that you are the person about whom we collected personal information.

Authorized agents may submit requests where permitted by law. We may require proof of authorization and identity verification.

We will respond to privacy requests within the time required by applicable law.

14. California Privacy Notice

This section applies to California residents and supplements the rest of this Privacy Policy.

A. Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email, phone number, shipping address, billing address, IP address, account identifiers, and online identifiers

  • Commercial information, such as products purchased, viewed, returned, exchanged, or considered

  • Internet or electronic network activity, such as browsing activity, search activity, pages viewed, product views, cart activity, checkout activity, purchase events, and interactions with our website, emails, text messages, or ads

  • Geolocation information, such as approximate location based on IP address or device/browser information

  • Payment-related information, processed by third-party payment providers

  • Customer service and communication information, such as messages, inquiries, reviews, and support history

  • Inferences, such as preferences, interests, or shopping behavior based on website, purchase, or marketing interactions

B. Sources of Personal Information

We may collect personal information from:

  • You

  • Your browser or device

  • Shopify and related services

  • Payment processors

  • Shipping and fulfillment providers

  • Advertising and analytics partners

  • Email and SMS marketing providers

  • Social media platforms

  • Customer service providers

  • Fraud prevention and security providers

  • App providers and other service providers

C. Purposes for Collection

We collect and use personal information for the purposes described in this Privacy Policy, including:

  • Order processing and fulfillment

  • Payment processing

  • Customer support

  • Marketing and advertising

  • Website analytics

  • Personalization

  • Fraud prevention

  • Security

  • Legal compliance

  • Business operations

  • Dispute resolution

  • Policy enforcement

D. Disclosure of Personal Information

We may disclose personal information to the categories of third parties listed in this Privacy Policy, including service providers, Shopify, payment processors, shipping providers, advertising and analytics partners, fraud prevention providers, professional advisors, and legal or regulatory authorities where required or permitted.

E. Sale or Sharing

We do not sell personal information for money.

However, our use of advertising, analytics, retargeting, and measurement tools may be considered “sale” or “sharing” under California law.

California residents may opt out of sale or sharing by using our Your Privacy Choices or Do Not Sell or Share My Personal Information link, if available, or by contacting us at:

Email: info@theperfumecabin.com

We honor Global Privacy Control signals where required by law and technically feasible.

F. Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes that would require a right to limit under California law, unless otherwise disclosed at the time of collection or required by law.

G. Non-Discrimination

We will not discriminate against you for exercising your privacy rights. However, some Services may not function properly if certain information is deleted, restricted, or not provided.

15. Notice for Residents of Other U.S. States

Residents of certain U.S. states may have rights under applicable privacy laws, including rights to access, delete, correct, obtain a copy of personal information, opt out of targeted advertising, opt out of sale, opt out of certain profiling, and appeal a denied request.

To exercise these rights, contact us at:

Email: info@theperfumecabin.com

We will process requests as required by applicable law.

16. International Visitors

Our business is based in the United States.

If you access our Services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

These countries may have data protection laws different from those in your location. Where required, we use appropriate safeguards for international transfers.

17. Third-Party Websites, Platforms, and Services

Our website may contain links to third-party websites, platforms, social media pages, payment providers, apps, or other services.

We are not responsible for the privacy practices, security, content, or policies of third parties. Your use of third-party websites, platforms, apps, payment providers, or services is subject to their own terms and privacy policies.

We encourage you to review the privacy policies of any third-party services you use.

18. Third-Party Apps, Integrations, and Platform Limitations

Our website may use third-party apps, integrations, plug-ins, embedded tools, payment tools, advertising tools, analytics tools, and e-commerce platform services.

Although we use reasonable efforts to configure our website and third-party tools in a manner consistent with this Privacy Policy and applicable law, we do not control all technical operations of third-party platforms, browsers, devices, apps, or service providers.

As a result, privacy controls, cookie settings, opt-out tools, consent choices, or browser-based signals may not always fully prevent all third-party collection, processing, or transmission of information in every circumstance.

Where required by applicable law, we will honor valid privacy requests, consent choices, and legally recognized opt-out signals to the extent required and technically feasible.

Nothing in this Privacy Policy limits any rights you may have under applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last Updated” date above.

If changes are material, we may provide additional notice as required by law.

20. Contact Us

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:

The Perfume Cabin LLC
Email: info@theperfumecabin.com
Website: theperfumecabin.com